It might be spring, it might just be my mood, but this week feels like a great time for me to address things I’ve been procrastinating about. In the past few days, I’ve canceled my old cell phone, written a press release for my community service organization, renewed my magazine subscriptions, and paid all my bills.
All I had left on my list was a call to Time-Warner Cable to let them know that their cable that leads to my house has come loose from the pole and is sagging uncomfortably close to my driveway. It’s low enough that I could probably hop up and touch it.
You’d think it would be a simple matter to call them up and speak to someone. Ha! Hahaha! Instead, it’s Voicemail Hell. I went through the menu over and over, entering my phone number four or five times. Once I was given the tantalizing option of speaking to a customer service representative, but when I selected it the system swung me back into the menu loop and never offered that option again.
I finally sent an e-mail. I’m not holding my breath until I receive a reply.
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